License Compliance Analyst (m/f/d)

Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. 

For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos’ solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences.

Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit chaos.com.

License Compliance Analyst (m/f/d)

***This position is based in Bulgaria and North Macedonia with remote/hybrid working options. Applicants must have a work/residence permit for the respective location.***

We seek a detail-oriented License Compliance Analyst to join our License Compliance team. In this role, you will identify and qualify software compliance cases, conduct thorough research to validate potential violations, and ensure that qualified cases are passed on to the sales team for resolution. This junior role requires strong data analysis, research skills, and attention to detail.

Main Responsibilities:

• Identify and qualify compliance cases by analyzing our Case Management System (CMS) data.

• Conduct online research to validate potential license violations and ensure accurate company/user information.

• Maintained and updated detailed records in the company CRM system and other compliance tracking tools.

• Locate relevant contacts for the identified cases and facilitate outreach where necessary.

• Create and assign opportunities in the Company CRM system to the appropriate sales representatives.

• Track and report the monthly number of qualified cases, aligning with KPI targets.

• Ensure compliance processes adhere to internal policies and industry best practices.