Senior Store Design Manager - 12 month FTC

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

As Senior Store Design Manager for Charlotte Tilbury Travel Retail, you will lead the Store Design team to deliver permanent counter builds across all TR UK & EMEA retailers, including design, technical approvals, budget management, implementation and post-launch support for snagging resolution.

You will work closely with our Global SD team and in-team commercial, retail and finance teams to ensure all projects are delivered on brand, on time and within budget. This will require occasional travel across UK & EMEA. You will build processes to ensure cohesion within the TR Store Design team so that projects are managed consistently with clear lines of communication to relevant wider stakeholders both internally and externally, facilitating smooth and successful counter launches.

You will build and maintain close relationships with both suppliers and retailers to support changes and collaboration. You will support your direct reports to meet and exceed their annual objectives, focusing on personal development and mentorship / coaching to build a stronger and more capable team. The strongest candidates will have strong beauty and/or Travel Retail experience, and be equipped to thrive in a dynamic and fast-paced environment.

As a Senior Store Design Manager you will

• Ownership of end to end process for new door openings and refurbishment - Management of all SD production, fairly allocating projects amongst your direct reports and communicating launch dates to the wider team to ensure deadlines are being met internally and externally.
• To manage the process from design and development to installation and payment – ensuring we are on-time and within budget.
• Use technical knowledge to ensure best in class execution and durability.
• Manage all projects efficiently and effectively, from initial kick-off meetings to design, retailer approvals, briefing suppliers, through to final production to instore implementation.
• Deliver installs that uplift the brand image, ensuring sign off by the appropriate leadership teams are obtained including General manager & Global brand partners.
• Administration - Ensure all working documents are kept up to date and prepared for the following year (Standard Detail, budget trackers, databases etc). Share the information with the relevant stakeholders in an appropriate time frame. Manage and adapt processes to always improve efficiency for the team.
• Budget - Work closely with the Head of SD + VM to build and maintain CAPEX budget for the brand. Raise and review Purchase Orders. Record over/under spend, flagging issues and finding savings/efficiencies where possible to reinvest in more strategic projects.
• Communication - Internally ensure transparency on deadlines and budget to manage business expectations and deliver projects that are on brand, customer focused, exciting, on time, and within budget.. Develop a close working relationship with external partners and suppliers to develop a common goal and synchronised ways of working. Work closely with the internal teams (Procurement, Tax, Legal, Commercial, Global SD, Finance & more) to ensure a seamless way of working.
• Team management - Responsible for the development and management of 2 direct reports.

Who you will work with

This role will report directly to the Head of SD & VM and will have two direct reports. It will also involve close collaboration with a range of departments, including the TR VM team, TR Commercial & Retail teams, Global Store Design, Global Procurement, Legal & Tax, and Finance.

About you

• Project Management and multi-tasking
• Commercial Awareness – Numerical
• Attention to detail, creative eye and highly organised
• Technical Design software skills (Vectorworks & Sketchup)
• Experience working under pressure and autonomously
• Flexible and agile in approach
• Budget Management
• Extensive experience in Retail Design – cosmetics and/or Travel Retail preferred but not essential

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Benefits

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues