Enterprise Security System (ESS) Administrator - (Onsite: Glynco, GA - REF1870X)

Position Summary: 

The Enterprise Security System (ESS) Administrator is responsible for the design, configuration, administration, and lifecycle management of the FLETC Enterprise Security System (ESS)—a mission-critical environment supporting physical security, access control, and monitoring systems.

This role requires strong expertise in server, database, storage, and security technologies, and the ability to ensure ESS performance, availability, and compliance with federal security and IT standards. The ESS Administrator plays a key role in maintaining system integrity, resolving technical issues, and coordinating upgrades and enhancements across enterprise environments.

Key Responsibilities

• Design, install, configure, and maintain Enterprise Security System (ESS) components, including servers, databases, and storage infrastructure.
• Administer and manage ESS software platforms, ensuring optimal performance, security, and uptime across all sites.
• Perform system upgrades, patching, and version management to ensure compliance with DHS policies.
• Monitor system performance and implement proactive measures to prevent outages or degradation.
• Troubleshoot, diagnose, and resolve ESS hardware and software issues, coordinating with vendors and internal support teams as needed.
• Implement and maintain security controls, user access management, and audit logging to protect ESS data and configurations.
• Conduct system testing and validation following configuration changes, upgrades, or incident remediation.
• Maintain detailed technical documentation including configurations, architecture diagrams, maintenance logs, and standard operating procedures (SOPs).
• Collaborate with IT, cybersecurity, and physical security personnel to ensure alignment between ESS operations and enterprise IT infrastructure.
• Support backup, disaster recovery, and continuity planning for ESS-related systems and data.
• Provide user and administrator training on ESS tools, features, and procedures as required.