Hospital Support Services Administrator (0941 Manager VI) - Department of Public Health

Under the general direction of the Deputy Chief Operating Officer, Zuckerberg San Francisco General Hospital and Trauma Center, the Hospital Support Services Administrator (0941 Manager VI) directs the planning, budgeting, evaluation, quality, selection, contracting, implementation, and overall operations of ZSFG Hospital Support Services systems and projects. Additionally, the Administrator ensures all assigned areas meet or exceed all applicable regulatory and Joint Commission requirements.

The Hospital Support Services Administrator (0941 Manager VI) performs the following essential job functions:

• Directs and supervises ZSFG Hospital Support Services including Environmental Services, Food and Nutritional Services, Environmental Health & Safety, Environment of Care, Emergency Management, Linen Department, Messengers & Mailroom, and Bio-Medical Engineering. Leads the development and maintenance of service delivery standards, quality measures, productivity standards, customer satisfaction standards, and labor relations aligned with the values, mission, and strategic plan of ZSFG and the Department of Public Health.
• Uses the Joint Commission Leadership Standards and the Centers for Medicare and Medicaid Services Conditions of Participation to ensure compliance with all regulatory elements of performance related to Facilities Services and Support Services. Works with various hospital departments, including Regulatory, Nursing, Environment of Care, and Risk Management to develop and implement plans of correction when necessary.
• Oversees Environment of Care (EOC) in managing risks, addressing safety issues, and continuous performance improvement in ensuring a safe environment for patients, visitors, staff, volunteers, and the surrounding community. The EOC program encompasses the following seven programs: Safety Management, Security Management, Hazardous Materials and Waste Management, Medical Equipment Management, Utility Systems Management, Life Safety Management, and Emergency Management.
• Supports the Facilities Advisory Board in planning and prioritization of space administration, equipment procurement, and improvement projects.
• Represents Support Services on Expanded Exec, Performance Improvement and Patient Safety Committee, EMR Planning, Capital Oversight, ALCC, Education & Orientation, and others as assigned.

The Hospital Support Services Administrator (0941 Manager VI) performs other duties as assigned/required.