Senior Policy Officer - Community Safety

We’re looking for a Senior Policy Officer – Community Safety to help lead this important work.  If you’re passionate about policy excellence, evidence-based decision-making and delivering real community outcomes, this role offers the chance to make a meaningful impact every single day.

What You’ll Do

Policy, Governance & Compliance

• Develop and review policies, procedures and operational guidelines for Community Safety services.
• Ensure governance frameworks reflect legislation, Local Laws and best‑practice models.
• Provide expert interpretation of legislation and regulatory requirements and translate these into clear, practical guidance.

Research, Intelligence & Insights

• Conduct strategic research, data analysis and environmental scanning on safety trends, crime prevention and regulatory changes.
• Prepare high‑quality briefing notes, business cases and reports for executives and Council.
• Develop performance dashboards and insights to identify risks, trends and improvement opportunities.
• Support responses to information requests and contribute to Council/Committee reporting.

Systems, Process & Quality Improvement

• Map and optimise workflows to uplift quality and efficiency.
• Design and embed quality assurance controls and document management standards.
• Support internal audits and lead continuous improvement initiatives.
• Provide analysis and solutions for complex issues relating to policy, systems and practice.
• Monitor service delivery performance and support key reforms and projects across all Community Safety streams.

Corporate Contribution

• Demonstrate the City’s values and commitment to service excellence.
• Support proactive risk management and safe working practices.
• Engage with stakeholders and community members to build trust and inform decision-making.

Position Description