Librarian (Managed Libraries)

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.  

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.  

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

About the Role:

As a Librarian, you will oversee or support the daily functions of the library, which include conducting loan transactions, managing acquisitions, cataloguing, processing library materials, implementing library programs and activities, and offering reference and information services to assist patrons with their research and educational needs.

• Provide guidance to library teams for their daily operations and ensure they are achieving the Service Level Agreement.
• Perform collection review including gap analysis.
• Develop recommended library resource lists including books, eBooks, journals, magazines, databases, etc.
• Propose and/or develop strategic library programmes to promote the library resources and services.
• Prepare and analyse regular reports e.g. library usage, loan and collection statistics, reference enquiries etc.
• Liaise with suppliers in the procurement, selection and delivery of print and e-resources.
• Ensure team is kept abreast of changes in the library industry including standards in acquisitions, collection development and cataloguing so that they are consistently equipped with up-to-date knowledge to advise customers.
• Any other duties assigned to meet the needs and requirements of the business.

Requirements

What you will do to be successful in this role 

• A recognized degree in any discipline with at least 3 - 5 years of relevant working experience in managing libraries.
• A recognized postgraduate qualification in Library and Information Management or Information Science is preferred.
• Knowledge in library operations such as reference services, circulation operations and research support.
• Good interpersonal skills with the ability to interact well with clients, library users and library vendors.
• Good knowledge on the use of online databases.
• Ability to multi-task and prioritize to meet users’ needs.
• Proficient in word processing, spreadsheet, presentation and Internet IT skills.
• Ability to lead library team in the provision of library service.

Benefits

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it.