Client & Market Development Coordinator

Clifford Chance is seeking a proactive and detail-oriented Client & Market Development Coordinator to support the Client & Market Development (CMD) function across our Hong Kong and China practices.

This is a varied and engaging role, offering the opportunity to work closely with fee earners and CMD colleagues to deliver high-quality business development support. Your key responsibilities will include:

• Pitch Support: Manage the full pitch lifecycle (in both English and Mandarin Chinese), ensuring timely, accurate, and compelling submissions.
• Directories & Awards: Coordinate legal directory and awards submissions, advising on best practices for showcasing expertise.
• Marketing Materials: Maintain and update pitch materials, CVs, and deal credential databases to ensure consistency and accessibility.
• Events: Assist with organising client-facing events, including logistics and on-the-day support in Hong Kong.

What We’re Looking For

• Hands-on approach with excellent organisational skills and strong attention to detail.
• Bilingual fluency in English and Mandarin Chinese (written and spoken) is essential for client communications and pitch materials.
• Flexibility around working hours to support time-sensitive or urgent requests outside standard office hours.

Pitches and Marketing Materials

• Act as a trusted advisor to fee earners, taking ownership of complex proposals, pitches, and capability statements with minimal supervision.
• Partner with regional and global CMD teams to deliver cross-practice and cross-office pitch initiatives, ensuring alignment and consistency.
• Oversee the end-to-end pitch process, including:
  • Conducting targeted research and analysis to inform strategic decisions.
  • Drafting and tailoring pitch materials in both English and Mandarin Chinese to suit client needs.
  • Managing post-pitch follow-up, including gathering client feedback and tracking win/loss outcomes.
  • Updating and tracking pitch opportunities in the Firm’s global pitch database system (Foundation) to ensure accurate reporting and visibility.
• Work with CMD colleagues to ensure that Hong Kong, China and regional marketing materials are regularly reviewed, updated, and aligned with current priorities.
• Support the development and implementation of processes to capture and maintain deal credentials, ensuring they are accurately recorded and integrated into marketing assets and databases.

Market Intelligence and Opportunity Spotting

• Develop and maintain a strong understanding of market trends, client priorities, and industry developments to identify new business opportunities.
• Support the growth of existing client relationships by identifying opportunities for deeper engagement and tailored service offerings.
• Help raise the profile of the practice by contributing to the planning and execution of targeted events, conferences, and client seminars.
• Proactively identify and coordinate cross-selling opportunities across practices, sectors, and client teams to support integrated client development efforts.

Client Database and Profile Enhancement

• Maintain and regularly update targeted client lists within the Firm’s CRM system (i.e. InterAction), ensuring accuracy and relevance.
• Collaborate closely with the Brand, Communications & Marketing (BCM) team and fee earners to enhance the Firm’s profile through:
  • Targeted marketing communications, including deal announcements via the Clifford Chance website, LinkedIn, and WeChat
  • Thought leadership publications such as newsletters and client briefings
• Coordinating and preparing submissions for awards and legal directories

Client Event Coordination and Administrative Support

• Manage and coordinate all aspects of client-facing events, including guest list preparation, presentation materials, speaker arrangements, and logistical planning.
• Provide administrative support throughout the event lifecycle, including tracking RSVPs, sending updates to fee earners and stakeholders, and maintaining accurate attendance records.
• Liaise with the wider Facilities and Business Services teams to ensure seamless delivery of both internal and external events, maintaining a high standard of professionalism and execution.
• Ensure all event-related materials and communications are prepared and distributed in a timely and organised manner.