Practice Support Coordinator

Key Responsibilities

Matter Management

• Client and matter clearance and opening
• Liaising with clients on matter management processes including AML processes
• Maintaining and drafting of Engagement letters
• MTM File maintenance
• Managing associate's checklist and matter file list
• Maintaning and updating of Matter document folder in IManage
• Matter project administration (from the opening to the closing of matter including setup of matter SharePoint site, to supporting post-closing activities such as bibling, archiving)
• Client & matter-team meetings

Commercials/Billing/Collections

• Monitoring and recording project scope and adjustments, estimates, caps, billing agreements
• Matter balance report and client weekly fee updates
• Working Capital management – facilitate all WC activities:
• Attending and organising monthly meeting between relevant partner and working capital team to review WIP/Debt positions.
• prepare for monthly meetings by circulating drafts to fee earners for review, with final review by lead associate
• If meetings need to move due to client commitments, responsible for rearranging meeting to ensure it occurs first two weeks of every month
• Support Billing and collection tasks including raising timely and accurate GMPS bills, invoices, tax computations and write-offs for billing team's review. Liaise with the billing team and dispatch invoices to clients safely

Business Development Support

• Support Partners and the BD team with business development activity:
• amend business development and client focus materials including CVs, pitches, presentations, client briefings etc.
• monitoring of business development collateral such as CVs and MIS to ensure it is up to date
• organise, facilitate and provide host support for internal events and client events where required, including virtual events.
• facilitating updates to clients

Matter Team Support

• Document production and DPU liaison where necessary, includes:
• transcribing, editing and amending legal and other documents.
• convert, compare, copy type and proofread the same as necessary, ensuring that documents comply with house style
• Signing pages where applicable
• e-Filing where applicable

Best Delivery/Legal Tech/KETL Opportunities/Projects

• Understand and support the use of legal technology, including facilitation and management of solutions applied to a matter where necessary.  Includes knowledge of the Best Delivery checklist.
• Best delivery tools superuser
• Facilitate end of matter review to identify follow on opportunities such as deal reviews, KETL opportunities etc

Complex Travel Arrangements

• Flight and hotel bookings, changes, insurance, visas and other travel related services which a team assistant/concierge is unable to manage effectively
• Planning of itinerary travel route and liaising with clients for meetings
• Reservation of hotel meeting venues, restaurants and work desks in other local offices

The duties assigned above are not a comprehensive list and are a summary of your core duties which may evolve from time to time