Associate

Job Overview

The role is responsible for end-to-end Billing and Collections Management, ensuring accurate, timely, and compliant invoicing and effective recovery of receivables. The position supports matter billing, client collections, and stakeholder query resolution while meeting defined SLAs, quality standards, and control requirements. The role also contributes to audit support, data reconciliation, and continuous process improvement to reduce lock-ups and bad debt.
 

Who you will work with

• Partners, fee earners, and secretarial teams for billing narratives, amendments, and approvals
• Local office finance teams and regional stakeholders
• Audit, compliance, and control teams during internal and external reviews
   

What you will be responsible for

• Managing end-to-end billing activities, including narrative review, time adjustments, pre-bill generation, draft review, and bill finalisation
• Ensuring billing accuracy through quality assurance, data reconciliation, and adherence to SLAs
• Manage client follow-ups and query resolution
• Maintaining debtor summaries, analyzing bad debt, and reducing lock-ups
• Driving improvements to accelerate cash collection and payment release
• Supporting audits and ensuring compliance with operational and control standards
   

What you will do

Billing Management

• Narrative Review
• Establishing the billing activity of the projects/ matters.
• Generate the pre bill and drafts.
• Review of the draft bill.
• Follow up with Secretaries if required for amendment.
• Finalization of the bills if in scope.
• Complete quality assurance on billing field
• Reconcile the data.
• Comply with TAT and Accuracy as per SLA / operations metrics
• Handling local office's queries 
• Supporting role during audits
   

Billing Management

• Narrative Review
• Establishing the billing activity of the projects/ matters.
• Generate the pre bill and drafts.
• Review of the draft bill.
• Follow up with Secretaries if required for amendment.
• Finalization of the bills if in scope.
• Complete quality assurance on billing field
• Reconcile the data.
• Comply with TAT and Accuracy as per SLA / operations metrics
• Handling local office's queries 
• Supporting role during audits
   

Collection Management

• Establishing the collection activity/ cycle.
• Follow up with clients for payment.
• Handling client queries.
• Handling Local offices queries.
• Analyzing the bad debt
• Managing the client contacts
• Initiating the improvements for quick payment release
• Initiating the improvements for reducing lock ups.
• Maintaining the debtor summary and scope