L&D Administrator

We are looking for an organised and proactive Learning & Development Administrator to support the day-to-day operations of the Talent & Development team. The Team consists of three specialists who sit within the wider People & Culture department, made up of over 20 people. The Learning & Development Administrator provides operational and administrative support to the L&D function. The role ensures the smooth coordination, scheduling, and delivery of training programmes, maintains learning systems and records, and supports employees and managers with learning-related queries.

This role is ideal for someone with strong attention to detail, excellent communication skills, and an interest in developing a career in Talent & Development.

Key Responsibilities

Training Coordination

• Coordinate and schedule internal and external training sessions (virtual and in-person).
• Manage training calendars and communicate schedules to employees and stakeholders.
• Book venues, trainers, equipment, and learning materials where required.
• Organise logistics including invitations, attendance tracking, and feedback forms.
• The desire to step into delivering training themselves

Learning Systems Administration

• Maintain and update the Learning Management System (LMS).
• Upload learning content, courses, and training materials.
• Enrol employees onto courses and manage training records.
• Produce reports on learning activity, completion rates, and compliance training.

Administrative Support

• Provide administrative support to the L&D team and learning initiatives.
• Maintain accurate training records and documentation.
• Process training requests and maintain training databases.
• Manage shared inboxes and respond to learner queries.

Data & Reporting

• Track attendance, course completion, and training evaluations.
• Prepare regular reports and dashboards for HR and leadership.
• Support the analysis of learning data to help improve programmes.

Stakeholder Support

• Act as a point of contact for employees regarding learning opportunities.
• Liaise with internal departments, trainers, and external providers.
• Support onboarding and mandatory training coordination.

Continuous Improvement

• Suggest improvements to training administration processes.
• Support the rollout of new learning tools, platforms, or initiatives.
• Assist with communications promoting learning opportunities across the organisation.