Quality Engineering Architect

At Commify, we're not just a company—we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.

Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.

We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.

The Role:

You will collaborate closely with the Head of Engineering, fellow test automation engineers and software engineers across the Commify group. You will bring your passion for technology, diligence, and quality assurance to the role, mentoring and supporting your team members.

Key Responsibilities:

• Collaborate with cross-functional teams to identify risks early.
• Embed quality thinking in planning and design discussions.
• Normalize practices like exploratory and UX testing through the Quality Community of Practice.
• Lead end-to-end testing design and execution for new features.
• Track quality metrics such as defect rates and test reliability.
• Build dashboards for quality health and risk visibility.
• Integrate production feedback into test strategies.
• Participate in code reviews for test maintainability.
• Develop tests in C# using relevant frameworks (e.g., Reqnroll .NET).
• Create and maintain automated functional and performance tests using BDD and K6.
• Design and implement chaos experiments using chaos studio.
• Integrate tests into CI/CD pipelines with Azure DevOps.
• Assist in story elaboration and acceptance criteria development.
• Report and track defects via Jira.
• Use Postman for API testing to ensure backend communication.
• Leverage Pact Broker for managing API contracts.
• Utilize Datadog Synthetics for monitoring application performance.
• Collaborate with developers to resolve performance bottlenecks.
• Advocate for coding quality and maintainability.
• Lead the evaluation and adoption of AI-driven testing tools.

Experience:

• Education and Experience
• Bachelor’s degree in Computer Science, Software Engineering, or a related field; or       equivalent demonstrated industry experience over a prolonged period.
• Strong expertise in test automation using Reqnroll and the .Net tech stack.
• Technical Knowledge
• Strong proficiency in C# and Reqnroll.
• Conceptual understanding of cloud architecture, Azure functions, microservices, and distributed systems.
• Familiarity with DevOps practices, CI/CD pipelines, and automated testing frameworks.
• Preferred Experience
• Pact Broker, Playwright and K6 
• Azure Chaos Studio
• Telecommunications industry experience

Benefits:

• Attractive Salary
• Performance-based Company Bonus Scheme
• Flexible hybrid working 
• Generous paid leave
• Enhance family leave 
• Enjoy your Birthday off - because it's your day!
• Mental Health Support through our Wellbeing partner, Calm
• Wellbeing leave and a Mental Health First Aider program
• Giving back days to help support causes close to your heart
• Unlimited professional & personal learning
• Total Rewards including retirement planning, healthcare and life assurance 

• And did we mention our epic team socials? We know how to celebrate in style!