Sales Performance Lead

🌟 Role Summary

The Sales Performance Lead is the person who makes sure our sales floor is sharp, hungry, and continuously improving.

You:

• Turn data into insight, insight into action, and action into measurable lift.
• Know the difference between a rep who needs coaching and a rep who needs replacing -and you’re comfortable driving both.
• Are keeping the floor honest, focused, and fair.
  
  
  

If you do this job well, every rep is either getting better fast… or being replaced with someone who will.

💼 What You’ll Do

1️⃣ Coach Reps to Actually Get Better

You’re not a “rah-rah” coach. You’re a “here’s the data, here’s the behavior, here’s the change” coach.

You will:

• Run structured 1:1s and small-group coaching focused on close rate, deal velocity, and conversation quality.
• Listen to calls and review deal outcomes to spot the exact behaviors that are costing us sales.
• Build clear, measurable improvement plans and track each rep’s progress weekly.
  
  
  

2️⃣ Diagnose and Quantify Performance Gaps

You don’t guess. You measure.

You will:

• Break down performance across the funnel — lead → connect →qualify→ close → onboard -and pinpoint where each rep is leaking.
• Separate effort problems (low activity, slow follow-up) from skill problems (weak framing, poor discovery, bad closing).
• Recommend specific interventions or exits based on numbers.
  
  
  

You don’t get lost in spreadsheets — you use them to decide what happens on the floor tomorrow.

3️⃣ Own the Performance Pipeline

You will:

• Own the improvement lifecycle for low performers: diagnosis → coaching → PIP → replacement.
• Maintain a living roster that tags every rep as improving, stable, or at risk — and why.
• Ensure PIPs are data-driven, time-bound, and reviewed weekly with your manager.
• Support leadership in maintaining a healthy high-velocity environment while steadily raising the team average.

4️⃣ Drive Motivation and Customer First Culture

You know that culture and accountability aren’t opposites — they amplify each other.

You will:

• Help create a culture where reps feel coached, challenged, and valued — not coddled or ignored.
• Champion and reinforce a customer-first approach on every call.
• Minimize voluntary attrition by making top performers feel seen and low performers feel supported and held to a standard.
  
  
  

We take performance seriously and want to build a floor where high performers never wonder why they’re working so hard. We believe you can be high-accountability and deeply caring at the same time. That’s the bar here.

5️⃣ Simplify Change and Protect Focus

We’re a startup. Change is constant. Your job is to make sure it doesn’t become chaos.
You will:

• Be the feedback loop from the floor back to leadership — telling us what’s working, what’s breaking, and what needs to be rolled back.
  
  

🧠 Key Competencies

• Performance Management
  Work with your manager to define what “good” looks like, build scorecards, and keep everyone honest to the numbers.
• Team Leadership & Coaching
  You’ve actually moved reps from “struggling” to “crushing it” through targeted coaching, not generic advice.
• Data-Driven Sales Analysis
  You’re comfortable in metrics, trends, and root-cause analysis. SQL is a strong plus — or a strong desire to learn it quickly.
  
  

🚀 Who Thrives in This Role

This role is for you if you:

• Love high-velocity, inbound sales environments.
• Are allergic to “average” and deeply believe most reps can get better — with the right pressure and support.
• Are just as comfortable in a coaching session as you are in a dashboard 
• Can say hard things kindly, and hold the line when standards slip.
  
  

This role is not for you if you:

• Feel uncomfortable pushing people on performance.
• Want to live only in strategy docs and avoid the messy reality of calls and coaching.
• Prefer “everyone tried their best” cultures over “we win or we fix it” cultures.
  
  

💰 Compensation

We structure this role to reward impact and continuous improvement.

• Base salary: USD $1,800–$2,000 per month, depending on experience and fit.
• Performance bonus: Ability to earn an additional USD $1,333 per month in bonuses tied to clear, data-driven performance goals.
  
  

If you want to own the health of a fast-growing sales floor - from the numbers to the people behind them - and help build a team where performance, fairness, and growth all matter, this is your seat.