HR & Office Coordinator
Job Overview
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
We are seeking a highly organized and personable HR & Office Coordinator to serve as the primary on-site point of contact for our Sydney office. This is a dynamic, multi-functional role combining front-facing HR support with day-to-day office operations.
As the first face colleagues and visitors see, you will create a welcoming, professional environment while acting as a central resource for HR questions and workplace needs. You won’t be expected to have all the answers—but you will know how to connect people to the right resources quickly and confidently.
This role partners closely with HR, Real Estate & Facilities, and global stakeholders, and offers strong growth potential within the HR function through mentorship and hands-on exposure.
Essential Duties & Responsibilities:
- Serve as the front desk point of contact for colleagues, visitors, and partners
- Act as a go-to resource for HR-related questions, directing inquiries to the appropriate teams
- Support onboarding of in-person Sydney employees, ensuring a smooth and welcoming experience
- Manage day-to-day office operations, including supplies, grocery orders, vendor coordination, and maintenance requests
- Coordinate office logistics such as catering, team lunches, and workplace events
- Oversee office budget tracking and expenses
- Serve as the on-the-ground liaison between HQ and the Sydney office
- Support office renovations and workplace improvement projects
- Maintain a clean, organized, and high-functioning office environment
- Assist with HR administrative tasks while maintaining strict confidentiality
- Provide occasional after-hours support as needed
Knowledge, Skills, and/or Abilities Required:
- Strong presence and confidence working with a wide range of personalities, including senior stakeholders
- Highly resourceful with sound judgment and problem-solving skills
- Excellent organization and ability to manage multiple priorities in a fast-paced environment
- Strong communication skills and a customer-service mindset
- Ability to balance professionalism with a welcoming, approachable demeanor
- Proactive, hands-on approach with high accountability
- Experience managing office operations, vendors, or budgets is a plus
Educational/Vocational/Previous Experience Recommendations:
- Experience in office management, HR coordination, or similar role
- Experience in a front-facing, office-based position preferred
- Bachelor’s degree or equivalent experience preferred
Working Conditions:
- Hybrid role with ~80% on-site presence required
- Front desk-based with high daily interaction
- Reports to Director of Real Estate & HR Operations
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.