Operations Centre Supervisor

Te Whiwhinga mahi | The Opportunity 

Based in our Tauranga Operations Centre, this role sits within a 24/7 operation, working 12‑hour rotating shifts. You’ll be responsible for real‑time operation of Contact’s generation assets and will be working closely with hoa kaipakihi (stakeholders) on some shifts and operating independently on others. Decisions are made live, often with competing inputs and changing conditions, and carry impact.

In practice, you’ll:

• Make time‑critical decisions that balance commercial outcomes, plant capability, system security, and environmental limits
• Actively operate Contact’s generation plant in real time, balancing safety, efficiency, and system requirements.
• Monitor live generation, hydrology, weather, and market signals, adjusting course as conditions evolve
• Act as a central operational point of contact during events, managing frequent and competing input from generation sites, Transpower, and internal stakeholders
• Use whakataunga (judgement) to recognise when escalation is required and follow defined operating pathways
• Apply care, consistency, and precision in an environment where repetition and accuracy matter
• Some shifts are steady and methodical. Others are intense and unpredictable. What matters is your ability to stay focused, clear‑headed, and disciplined regardless of pace.