Key Account Specialist

We're looking for a strategic and results-driven Key Account Specialist to join Key Account team in Seoul, Korea. In this role, you will be responsible for managing and nurturing relationships with our most valued clients, driving revenue growth, and ensuring exceptional service delivery. The ideal candidate will combine strong business acumen with excellent interpersonal skills to identify opportunities, develop customized solutions, and exceed client expectations in a dynamic, fast-paced environment.

• Develop and execute strategic account plans to maximize revenue potential and market penetration for assigned key accounts
• Build and maintain strong, long-term relationships with senior-level clients through regular communication, business reviews, and proactive engagement
• Identify client needs and pain points, then propose tailored solutions that align with their business objectives
• Collaborate with internal teams including sales, product, and customer success to ensure seamless service delivery and client satisfaction
• Monitor account performance metrics, analyze trends, and prepare comprehensive reports on account health, growth opportunities, and revenue forecasts
• Negotiate contracts, pricing agreements, and service terms while maintaining profitability and company standards
• Conduct regular business reviews with key accounts to assess satisfaction, address concerns, and identify upsell and cross-sell opportunities
• Represent the organization professionally at client meetings, industry events, and networking functions to strengthen market presence and relationships