Quality Assurance Manager

The Quality Assurance Manager is responsible for leading and managing all aspects of the facility’s quality programs to ensure products meet established standards, customer requirements, and regulatory expectations. This role partners closely with operations, engineering, and leadership teams to drive continuous improvement, reduce defects, and maintain a culture of quality excellence throughout the organization.

• Lead the site’s Quality Management System (QMS), ensuring compliance with company standards and applicable regulations
• Develop, implement, and maintain quality procedures, policies, and documentation
• Oversee inspection and testing processes to ensure product quality and consistency
• Analyze quality data and metrics to identify trends, root causes, and improvement opportunities
• Drive corrective and preventive actions (CAPA) to resolve quality issues and prevent recurrence
• Partner with production and engineering teams to improve processes, reduce waste, and enhance product performance
• Manage internal and external audits, including customer audits and regulatory inspections
• Lead, coach, and develop the quality team, fostering a culture of accountability and continuous improvement
• Ensure proper training and adherence to quality standards across all employees
• Collaborate with suppliers to ensure incoming materials meet quality expectations
• Report on key quality metrics to leadership and recommend strategic improvements