Aesthetician

Radiant Divine Medical Spa is a premier aesthetic destination in the Cleveland area, known for a customized, high-touch client experience rooted in dedication, integrity, and attention to detail. They serve clients across four convenient locations: Avon, Brecksville, Chagrin Falls, and Medina. This team prioritizes continued education and staying current on devices, skincare, and the latest advancements in aesthetics.

Position Summary

We’re hiring an experienced Aesthetician to deliver exceptional skincare services and elevated guest experiences while supporting practice growth through client retention, retail performance, and professional brand presence. This role is ideal for an experienced esthetician who thrives in a fast-paced medspa environment, excels at consultations and treatment planning, and is excited to educate clients on the full service menu at Radiant Divine.

Location: Brecksville float to Avon/Medina as needed

Essential Responsibilities

• Provide high-quality skincare treatments, including Facials, Diamond Glow, Ultherapy and retail products tailored to individual client needs, ensuring a personalized experience for every patient.
• Manage appointments efficiently by adhering to the scheduled time, ensuring smooth and timely transitions between treatments.
• Greet clients warmly, escort them to and from treatment rooms, and ensure they feel appreciated and valued at every stage of their visit.
• Conduct thorough client consultations, obtaining information about contraindications and performing skin evaluations to determine the suitability of various treatments.
• Advise clients on skincare products and recommend appropriate treatments and home care regimens based on their specific skin concerns and goals.
• Build rapport with clients by engaging in meaningful conversations during treatments, discussing topics of mutual interest to ensure a comfortable and enjoyable experience.
• Stay up to date on the latest product knowledge to promote and sell both spa services and retail skincare products effectively.
• Ensure compliance with all esthetic protocols, including proper chemical usage, cleaning, sanitizing, and maintenance of equipment to uphold clinic safety and hygiene standards.

Growth, Performance & Brand Expectations

• Consistently work toward monthly individual performance targets, which may include service revenue, retail sales, rebooking/retention, and treatment plan conversions.
• Participate in performance coaching and ongoing development, including KPI reviews and action plans to maintain strong, consistent results.
• Support client retention through excellent follow-up habits, education, and a results-driven, treatment-plan mindset.

Social Media & Community Presence

• Comfortably and professionally promote Radiant Divine services and skincare education through your own social platforms (e.g., Instagram/TikTok/Facebook) in alignment with brand standards.
• Contribute to content initiatives such as treatment education, service spotlights, and before/after content only with documented consent and in full compliance with privacy standards.
• Engage with the local community and help elevate Radiant Divine’s visibility through a positive, professional online presence.

Training & Full-Service Knowledge Expectations

• Maintain strong working knowledge of all services offered by the practice, including indications/contraindications, pre- and post-care, and how services complement one another.
• Attend required trainings and stay current on protocols, products, and device education to support the most up-to-date client experience.
• Confidently educate clients, answer questions, and guide them toward appropriate treatment pathways aligned with their goals.

Required Qualifications

• Current Ohio Esthetician license (in good standing).
• 3+ years of hands-on esthetic experience in a medspa, dermatology, plastic surgery, or high-end spa environment.
• Demonstrated confidence performing advanced skincare services (including results-driven facials and device-based treatments).
• Strong consultation skills: contraindications, skin analysis, treatment planning, and home-care recommendations.
• Proven ability to drive retail/service growth with integrity and professionalism.
• High standards for sanitation, treatment room readiness, and protocol compliance.
• Professional communication style, reliability, and a client-first mindset.

Benefits:

• Competitive Compensation Package
• Health & Dental Benefits
• 401(k) Matching
• Aesthetic Industry Perks
• Great Culture & People-First Organization