Cosmetic Medical Assistant

Work Schedule:

This is a full-time position. The role is onsite with standard working hours (Monday, Tuesday, Thursday, Friday 8am-6pm). We believe in maintaining a healthy work-life balance while ensuring business needs are met.

Responsibilities:

• Assist the physician during cosmetic procedures, including but not limited to injectables, laser treatments, and other aesthetic services.
• Prepare treatment rooms and ensure all necessary equipment, supplies, and consumables are available, organized, and properly sterilized.
• Follow established treatment protocols and treatment note cards, including room setup, required supplies, procedural assistance, and post-treatment responsibilities.
• Prepare patients for aesthetic procedures, including obtaining consents, applying numbing agents, and addressing patient questions.
• Assist with VISIA imaging and iPad before-and-after photography.
• Ensure patient safety, comfort, and satisfaction throughout the treatment experience.
• Educate patients on pre-treatment and post-treatment instructions and ensure understanding of aftercare protocols.
• Provide exceptional patient care while maintaining a calm, professional, and welcoming environment.
• Return patient phone calls and document all patient communications thoroughly in the EHR.
• Assist with communicating pathology results to patients as directed.
• Accurately scribe patient encounters and maintain detailed medical documentation.
• Assist with administrative duties as assigned.
• Maintain strict patient confidentiality and compliance with HIPAA regulations and office policies.
• Sign out and track necessary consumables and supplies used throughout the day.
• Prepare daily treatment schedules, including documenting room assignments and Medical Assistant treatment responsibilities.
• Work closely with Cosmetic Coordinators to schedule recommended procedures and treatments.
• Educate patients on available products, services, and VIP Membership offerings.
• Utilize product and treatment knowledge to support patient education and contribute to practice growth.
• Collaborate with physicians, aestheticians, and other team members to ensure a seamless patient experience.
• Assist with medical dermatology appointments and scribing responsibilities as needed.
• Thrive in a fast-paced, high-volume, and high-performance cosmetic practice.
• Demonstrate professionalism, accountability, adaptability, and strong attention to detail.
• Receive feedback constructively and maintain a positive, team-oriented attitude.
• Attend Lunch & Learns, team meetings, trainings, and huddles as scheduled to continuously expand product, service, and clinical knowledge.

Qualifications:

• 2 or more years of experience in a medical spa, dermatology, or plastic surgery office is a plus.
• Excellent communication skills and follow-through.
• Experience in performing cross-promoting services, and skincare products, and the ability to close sales.
• Excellent customer service with a patient focus.

Compensation:

The salary for this position ranges from $28-$30/hour, depending on experience.

Benefits:

• Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
• Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
• 401(k) Matching – Plan for the future with our generous 401(k) matching program.
• Aesthetic Industry Perks – Enjoy free and discounted services and products.
• Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.