Patient Coordinator

The primary responsibilities of this role include scheduling client appointments, warmly greeting clients upon arrival, and maintaining a thorough knowledge of the services offered.

The ideal candidate will demonstrate exceptional patient care, possess excellent communication skills, and be well-spoken and articulate. They should be flexible with scheduling, have strong analytical and decision-making abilities, and exude a friendly, outgoing demeanor. Additionally, they must be able to multitask effectively, work well in a team, and be comfortable with basic computer and software applications.

Work Schedule:

This is a full time position requiring 30-35 hours per week. The role is onsite with standard working hours. We believe in maintaining a healthy work-life balance while ensuring business needs are met.

Responsibilities:

·       Greet and check-in patients, ensuring a warm and professional welcome.

·       Collect patient information and enter it into the system.

·       Escort patients to exam rooms, ensuring they are comfortable.

·       Maintain cleanliness and organization of exam rooms between appointments.

·       Process patient check-outs and collect required fees.

·       Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.

·       Prepare patient charts and handle all administrative tasks efficiently.

·       Ensure the waiting area remains comfortable and tidy.

Qualifications:

·       Minimum of 2 years of customer service experience

·       Experience managing phone systems and scheduling

·       Excellent communication, organizational, and multitasking abilities.

·       Proficiency in computer systems and typing skills.

Benefits:

·       Competitive Compensation Package – Offering a salary that recognizes your skills and experience.

·       Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.

·       401(k) Matching – Plan for the future with our generous 401(k) matching program.

·       Aesthetic Industry Perks – Enjoy free and discounted services and products.

·       Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.