Technical Delivery Manager - Atlassian Ecosystem
Full-timeJob Overview
Role Summary:
The Technical Delivery Manager will own end‑to‑end delivery of complex, enterprise‑scale technology programs, acting as the single point of accountability across planning, execution, governance, and customer success. This role requires strong technical depth, stakeholder leadership, and the ability to drive predictable outcomes across multi‑stream deliveries. Experience with the Atlassian ecosystem is a strong advantage.
Experience: 12+ years in Technical Delivery / Program / Project Management
Role Summary:
The Technical Delivery Manager will own end‑to‑end delivery of complex, enterprise‑scale technology programs, acting as the single point of accountability across planning, execution, governance, and customer success. This role requires strong technical depth, stakeholder leadership, and the ability to drive predictable outcomes across multi‑stream deliveries. Experience with the Atlassian ecosystem is a strong advantage.
Experience: 12+ years in Technical Delivery / Program / Project Management
What you will do:
- Own full lifecycle delivery of complex, large‑scale technical programs from initiation to closure
- Manage scope, timelines, dependencies, risks, and delivery commitments across multiple workstreams
- Ensure adherence to delivery governance, quality standards, and contractual outcomes
- Lead senior stakeholder and executive‑level communication across business, IT, and partners
- Provide clear visibility into delivery status, risks, dependencies, and mitigation plans
- Act as a trusted delivery partner and escalation owner for clients
- Partner closely with architects, engineering, and platform teams to resolve technical blockers
- Anticipate risks early and drive pragmatic, scalable technical and delivery solutions
- Translate technical complexity into clear, business‑oriented communication
- Drive delivery using Agile, Hybrid, or Waterfall methodologies as appropriate
- Lead cross‑functional teams, including engineering, QA, platform, migration, and operations
- Own go‑live readiness, cutovers, hypercare, and transition to steady‑state support
- Responsible for program/project delivery, including scope, quality, timeline, commercials, and effort adherence
End‑to‑End Delivery Ownership:
Stakeholder & Client Management:
Technical Leadership & Blocker Resolution:
Delivery Governance & Execution:
Requirements and Skills:
- 12+ years of experience in technical delivery, program, or project management
- Proven track record delivering large, complex, enterprise‑scale initiatives
- Strong understanding of software delivery, cloud platforms, integrations, and enterprise systems
- Excellent communication, leadership, and stakeholder management skills
- Ability to operate confidently with senior leadership and client executives
- Strong experience with the Atlassian ecosystem – Jira, Confluence, Jira Service Management (Cloud / Data Center)
- Hands‑on exposure to Atlassian Cloud migrations, enterprise implementations, integrations, and optimization
- Ability to align delivery with Atlassian best practices, governance models, and enterprise standards
- Experience working in consulting / professional services environments, delivering client‑facing engagements
Added Advantage (Strong Plus – Atlassian Focused)
Education and Certifications:
- Bachelors Degree
- PMP / PgMP / PRINCE2 / SAFe / Scrum Master or equivalent delivery certifications
- ITIL certification (especially for service management–led programs)
- Atlassian Certifications / Accreditations (ACP, ACP‑JSM, ACP‑Cloud, etc.)
Other Preferences:
- Immediate joiners preferred
- Experience with global delivery models (onsite‑offshore) is a plus
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