Manager, Firmware Test Engineering

Cricut is seeking an experienced Manager, Firmware Test Engineering (also known in other industries as a Systems Verification or Firmware QA) to lead our firmware quality assurance function while also contributing directly to testing and validation efforts. In this player-coach role, you will both manage and mentor a growing Firmware Test Engineering team and work hands-on with test planning, execution, and automation to ensure the highest standards of quality for Cricut’s firmware and hardware product releases.

You will serve as the key voice for QA in cross-functional discussions, representing customer and end-user perspectives while balancing project timelines and priorities. This role requires strong leadership skills, deep technical expertise in firmware/hardware/software interactions, and the ability to operate both strategically and tactically.

Responsibilities

   Leadership & Management

• Build, lead, and mentor a team of firmware verification quality engineers, providing guidance, feedback, and career development.
• Define and drive firmware quality verification  strategy, processes, and best practices across firmware and hardware testing.
• Allocate resources, set priorities, and ensure timely execution of test plans to support product launches.
• Collaborate with cross-functional stakeholders (engineering, product, manufacturing, design) to align quality goals with business objectives.
• Communicate project status, risks, and recommendations to executives and stakeholders with clarity.

   Hands-On Firmware Test Verification Contribution - Required

• Develop and execute comprehensive test plans, test cases, and automation suites for firmware and hardware systems.
• Perform functional, integration, regression, and system-level testing of firmware across multiple platforms.
• Debug, analyze results, and track defects while working closely with development teams to resolve issues.
• Provide actionable end-user feedback to improve overall product quality and customer experience.
• Partner with contract manufacturers in Asia to align on testing procedures and product readiness.