Product Engineer Sustaining - On site

The Engineering Team at Cricut develops and delivers high-quality products that delight our consumers. Join us in creating innovative products and experience the satisfaction of seeing people enjoy and love what they create.

The primary responsibility of this role is to collaborate with part suppliers and contract manufacturers on both new and existing products to resolve product and process issues. This position requires strong engineering fundamentals, hands-on technical problem-solving capabilities, and solid design expertise to improve or correct products throughout their lifecycle.

Responsibilities

• Partner with the NPI team on new product introduction projects, working closely with R&D, Quality, Manufacturing, Procurement, Sourcing, and Operations to ensure a smooth transition from design to stable mass production, aligned with program timelines and quality objectives.
• Support the design of 3D CAD models and 2D drawings for components involving mechanisms, sheet metal structures, plastic housings, and gearing systems.
• Conduct Design for Manufacturing and Assembly (DFMA), Design for Inspection (DFI), and Design to Cost (DTC) reviews to ensure designs are manufacturable, inspectable, and cost-effective.
• Drive cost-reduction initiatives through Value Engineering and Design-to-Cost principles across the product development lifecycle.
• Review and approve tooling and manufacturing processes for fabricated parts, including First Article Inspection (FAI) and verification of form, fit, and function at each development phase.
• Lead root cause analysis and corrective action implementation for product and process issues using structured problem-solving methodologies such as 8D, 5-Why, and Fishbone diagrams.
• Apply statistical tools, including process capability studies and Design of Experiments (DOE), to optimize product and process performance.
• Perform functional and reliability testing during validation and verification phases in collaboration with the Quality team.
• Work closely with suppliers and contract manufacturers to qualify tooling, materials, jigs, and fixtures.
• Monitor customer feedback and field performance data to drive continuous improvement and inform future product enhancements.
• Manage multiple projects and priorities simultaneously

Knowledge, Skills, and Abilities:

• Strong training and hands-on experience with statistical-based problem-solving methods for product and process improvement.
• High proficiency in root cause analysis methodologies such as 8D and 5-Why.
• Proficiency in Pro/ENGINEER (Creo) is highly preferred; SolidWorks experience will also be considered. Experience with FEA simulation is an added advantage.
• Strong interest and aptitude in robotics, kinematics, dynamics, mechatronics, and mechanism design.
• Experience in injection-molded plastic part design, tooling best practices, and process parameter optimization.
• Proven experience bringing products from concept through high-volume manufacturing.
• Familiarity with sheet metal design and fabrication processes.
• Knowledge of rapid prototyping techniques, including hands-on experience with 3D printing, is a plus.
• Solid understanding of GD&T principles.
• Self-motivated, detail-oriented, and capable of working independently.
• Strong verbal and written communication skills.