Litigation Portfolio Administrator - Victims of State Sponsored Terrorism

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.

Job Summary

The Litigation Portfolio Administrator is the primary contact overseeing the expected distributions from various cases. As a key member of the Victims of State Sponsored Terrorism team, the Administrator leads the development and implementation of efficient workflow procedures and provides operational coordination and support. This role requires frequent travel to various locations for case management and client interactions in native languages. The Terrorism Litigation Portfolio Administrator has an annual billable hours target of 1600 hours.

Job Responsibilities

• Manage portfolio of more than 2800 clients/heirs and a dozen or more cases
• Monitor, track and report progress of terrorism-related cases, from intake through litigation and distribution
• Coordinate efficient distributions to clients/heirs around the world
• Coordinate with team partners to assign tasks and distribute workflow, ensuring alignment across teams and stakeholders
• Manage the workflow, deadlines, and financial aspect of cases, ensuring smooth operations across legal teams
• Research and analyze data to provide insights, make recommendations, and drive strategic operational decisions to ensure efficiency and client satisfaction
• Develop and maintain strong relationships with clients, vendors and external partners in native languages, acting as a key liaison to address issues requiring attention
• Combine knowledge in team operations, client relations and team leadership; oversee team processes and recommend improvements ensuring operational efficiency
• Serve as central resource for attorneys, clients, co-counsel, vendors and government affairs teams for information, guidance and decisions, supporting team members and stakeholders in achieving goals
• Performs legal and factual research
• Drafts and proofreads correspondence and other documents as required by practice group as requested