Supplier Relationship Manager

The Supplier Relationship Manager will be responsible for managing and enhancing value, risk, and performance across a diverse internal and external stakeholder network — including suppliers, operational users, support functions, and Procurement. The role requires a strong ability to balance commercial insight with relationship excellence, driving continuous improvement and innovation.

This Supplier Relationship Manager – Corporate and support services role will focus initially on managing strategic supplier relationships across key operational categories, Corporate Services, Utilities, FM, Property & Labour. Categories are subject to change depending on business needs. The successful candidate will be responsible for the performance and risk management of key suppliers, as well as the identification and delivery of value-add opportunities to enhance Culina Group’s financial performance, business resilience, and the quality of goods and services received.

As part an evolving Procurement function, the role requires a flexible, proactive, and resilient individual who thrives in a fast-paced environment with competing demands. The position offers a unique opportunity to drive value, ensure supply continuity, and support both sustainability and cost-efficiency initiatives across the Group.

Key Duties of a Supplier Relationship Manager:

• Engage, Develop and manage supplier relationships across assigned categories.
• Collaborate with sourcing team to support strategies and contract negotiations.
• Develop, monitor, & review supplier performance and compliance with SLAs and KPIs.
• Work closely with internal stakeholders to align procurement activities with operational needs.
• Drive continuous improvement initiatives to position Culina as a best-practice case study.
• Identify opportunities for cost savings, innovation, and risk mitigation.
• Support sustainability objectives through responsible sourcing practices.
• Assess markets and suppliers for potential risks and implement mitigation strategies.