IT Support Specialist

Join us to shape the future!

Teamtailor is a global Employer Branding and ATS SaaS platform used by over 13,000 companies, 200,000 users, and available in 90 countries worldwide. 🌍

Working at Teamtailor means being part of a dynamic, fast-paced tech company that values impact and responsibility. Our workplace fosters an environment where everyone can contribute meaningfully to the growth of the company. 🎉🥳

Building a diverse team with a wide range of experiences, skills, and backgrounds has always been central to Teamtailor’s mission, and it remains a strength today. We welcome all individuals who share our vision and are committed to contributing to our collective success. Join us in helping companies and people communicate in more meaningful ways to make life-changing decisions together.👫

Are you passionate about technology and problem-solving? Join our fast-growing SaaS company and help ensure our customers and internal teams have a seamless technology experience.

About the Role!

We are looking for a proactive and service-minded IT Support Specialist to provide technical support across our organization and assist customers using our SaaS platform. You’ll troubleshoot issues, maintain systems, and ensure reliable IT operations in a cloud-driven organisation.

Key Responsibilities

• Provide first and second-line technical support to internal teams across the globe

• Troubleshoot hardware, software, and internet access issues

• Support users with access, permissions, and SaaS platform issues

• Assist with onboarding and offboarding employees (accounts, devices, access)

• Maintain documentation for IT processes and systems as well as compliance

Requirements

• Thrive in and is motivated by IT support, helpdesk, or technical support roles

• Familiarity with SaaS organisations and cloud-based environments

• A nothing is impossible attitude. Willingness to learn and adapt to the user

• Strong troubleshooting and communication skills

What We Offer

• Opportunity to work in a fast-growing SaaS environment

• Work together with likeminded colleagues in a collaborative and supportive team

If you enjoy solving technical problems and helping people succeed with technology, we’d love to hear from you.

How to apply

If this sounds like you, please click apply for this job or reach out to our Talent Acquisition team. We welcome applications from people with diverse backgrounds and experiences and are committed to building an inclusive workplace where everyone can thrive.