Insurance Domain Expert (Subject Matter Expert)

Work Location: US, remote  
Engagement Model: Freelancer / Independent Contractor  
Start Date: ASAP 

Qualification Requirements: Successful completion of a role-specific written assessment and a background check. 

DataForce by TransPerfect is seeking experienced Insurance Subject Matter Experts to support the development, evaluation, and enhancement of AI models across insurance processes. In this role, you will leverage your expertise in claim underwriting, processing, risk assessment, and pricing to bridge domain knowledge with data-driven insights, ensuring AI systems are accurate, compliant, and aligned with industry standards and business objectives. 

Main Responsibilities:    

• Collaborate with AI, data science, and product teams to evaluate AI models used in underwriting, claims processing, risk assessment, and pricing.  

• Identify gaps, biases, and limitations in existing models and contribute domain insights for improvement.  

• Validate AI outputs against real-world insurance practices, regulatory requirements, and customer experience standards.  

• Define key metrics and success criteria to measure model performance and business relevance.  

• Support data labeling and annotation by providing insurance-specific context and expertise.  

• Assist in designing explainable AI frameworks to enhance model transparency and trustworthiness.  

• Stay current with insurance regulations, compliance standards, and emerging AI applications in the sector.