L2 Support Engineer (GitOps) – Middle
Job Overview
Overview:
SOFTSWISS is hiring L2 Support Engineer (GitOps) to join our team. We are looking for an infrastructure administrator with 2+ years of enterprise experience who has decided to delve deeper into DevOps practices (Python/PS/Bash automation, containerization, integration with other systems via API), who knows how to bring together different systems and platforms into a single environment, and who is familiar with the challenges of modern distributed infrastructures.
Key responsibilities:
Creation, configuration and implementation of different kind of automations R&D and implementation of new services
Maintenance of technical documentation in the Knowledge Base
Required Experience:
At least 2 years of experience at companies with 100+ employees and distributed offices\partially or fully remote
Basic knowledge of modern operating systems MS Windows Server and MS Active Directory
Basic Linux experience - system management, reverse proxy management, cert management
Scripting languages (Python/PowerShell) - preparing automations on daily basis, work with API of different services
Docker management and understanding containerization; Understanding how to work with GIT
Experience with CI/CD pipelines (Gitlab CI, Github Actions, etc.); Hands-on experience using AI tools (ChatGPT, Claude, Copilot, etc.) for infrastructure automation, scripting assistance, troubleshooting, and technical research
Experience with prompt engineering and effective interaction with AI systems to improve operational efficiency, automate routine tasks, and accelerate DevOps workflows
English B1+ (be able to participate in meetings with vendors tech support and sales/presales managers) and strong command of Russian
Nice to have:
Higher technical education would be a plus
Experience with any programming languages
Focuses on the infrastructure-as-code approach
Experience with any software configuration management solution (Ansible, Terraform, etc.)
Our Benefits:
Full-time remote work opportunities and flexible working hours
Private insurance
Additional 1 Day Off per calendar year
Sports benefit
Comprehensive Mental Health Programme
Free online English lessons with a native speaker
Generous referral program
Training, internal workshops, and participation in international professional conferences and corporate events.