Job Overview
- Manage end-to-end vendor onboarding, including account setup, activation, and go-live support.
- Assist with face-to-face and call training sessions for new and potential vendors.
- Maintain vendor accounts and resolve transmission or operational issues.
- Improve menu and content quality by working with local and Central Operations.
- Execute content clean-up and quality improvement projects on the foodpanda app.
- Collaborate with cross-functional teams and follow up with Shared Service Center and BPO when needed.
- Implement SOPs, track progress, provide feedback, and support or lead projects effectively.
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