Account Manager - Local Shops

What’s On Your Plate?

• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.

• Maintain continuous business relationships with clients/ Vendors.

• Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ Vendor and company.

• Ensuring Catalogs of the clients are up to date at all times, including the proper presentation and Category Management

• Optimize the Vendor Operations (Prep-time, availability for top selling items, operating hours ...etc)

• Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer.

• Advertisement sales: -Acquiring and maintaining pictures & prices from grocery stores, branding Talabat stickers at shops, banners and newsletter.

• Generating coupons, promotions and vouchers from existing Vendors, and have promo/price parity with all vendors

• Encourage Vendor to subscribe to the online payment gateway.

• Coordinate with the Vendor, if the Vendor is live or active on talabat, checking and resolving the reason, such as shutting down or stopping delivery.

• Align and sort out financial matters with vendors periodically. 

• Maintain accurate records of all sales and prospecting activities including:

• Sales calls

• Closed sales

• Follow-up activities

• Sales expense report

• Presentations

• Sales meeting report (new Vendor)

• Daily signed contract report