Retail Lead - Serbia

YOUR MISSION

Ready to lead the charge in redefining how people access retail essentials? As Retail SAM for Q-Commerce Serbia, you’ll own and grow one of Glovo’s most exciting and diverse verticals — think pharmacies, beauty, pet care, and more. You’ll be the driving force behind partner acquisition, business growth and performance. This is your chance to build something big, fast. High autonomy, high impact, and a seat at the table as we shape the future of on-demand retail. If you're commercially sharp, data-driven, and love building things from the ground up — this role’s got your name on it.

THE JOURNEY

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
• Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).
• Ensure that Glovo has the best content by signing partnerships with partners
• Optimize Glovo visibility through marketing actions with our partners
• Improve Glovo’s revenue through commission renegotiation and selling assets.
• Understand, build action plans and follow up on churned and inactive partners.
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference