Sr Account Manager Top Accounts - Ukraine (They/She/He)

YOUR MISSION

As a Senior Account Manager, you will manage Glovo’s partnerships with the city's leading restaurant brands. You will be responsible for maintaining these high-level relationships and implementing strategies to grow their total revenue.

THE JOURNEY

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
• Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans, making your partners grow through promotions, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling).
• Achieve your Quarterly Targets (Growth, Revenue, Ops, Commercial).
• Ensure that Glovo has the best content by signing preferred partnerships with partners.
• Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc).
• Improve Glovo’s revenue through commission renegotiation and selling assets.
• Understand, build action plans and follow up on churned and inactive partners.
• Improve operational efficiency of the partners by making sure we always deliver the best service to our customers.
• Teach the partner how to use the manager portal to become self-sufficient, so that partner can: change and edit the menu, activate promotions and check their information with Glovo.