Senior Specialist, Logistics Performance (Rider Staffing)

We are seeking a highly analytical and strategic Senior Specialist to become a key driver of our logistics operations across the dynamic European region. This is a high-impact role where you will blend deep data analysis with end-to-end market ownership to solve complex operational challenges.

Your mission is to optimize rider staffing, refine rider earning strategies, and ultimately enhance logistics efficiency to ensure a world-class delivery experience. By acting as the bridge between data-driven insights and on-the-ground execution, you will help build scalable, effective logistics solutions that power our growth.

If you are passionate about using data to make a tangible impact, this role is for you.

Key Responsibilities:

• Shape Tactics with Data: Dive deep into large, complex datasets to uncover actionable insights, creating compelling data visualizations and strategic recommendations that guide our regional logistics strategy.

• Drive Market Performance: Take full ownership of rider operations performance in key EU markets, proactively identifying trends, diagnosing issues, and implementing data-backed solutions for improvement.

• Collaborate for Impact: Act as a strategic partner to both local and regional logistics teams, working closely to drive performance improvements and roll out best practices.

• Lead Product Rollouts: Spearhead the operational launch of new logistics products and features in your markets, ensuring seamless execution and alignment with our central product teams.

• Deliver Key Projects: Support and manage high-impact regional projects focused on optimizing rider staffing models, earning structures, and overall logistics efficiency to improve operational outcomes.

• Enhance Forecasting Accuracy: Partner with growth marketing teams to analyze demand patterns and refine forecasting, ensuring our rider supply is perfectly aligned with customer needs, especially in high-demand zones.