Specialist, Account Management

WHAT YOU WILL OWN
Tasked with the care of a portfolio of partner accounts, you will be expected to:

• Have the ability to sell on the phone as second nature.
• Manage and grow the revenue of each account.
• Provide operational support when needed.
• Monitor each account’s performance metrics and ensure compliance with Foodpanda’s operational standards.
• Meet and/ or exeed the expected daily productivity in terms of the number of calls and sales.
• Meet requirements in the areas of documentation accuracy, partner approval and systems processing.
• A knack for objection handling, persuasiveness, instilling urgency and acting in a fast-paced fashion.
• Problem-solving comes as second nature; constantly striving to provide solutions which are in sync with company offers.