Intern Partner Experience Global

The Partner Experience Comms Intern role is designed for a motivated individual looking to learn and gain hands-on experience in content management and communications within a fast-paced global team. This internship focuses on supporting the team in managing partner-facing content, assisting with localization workflows, and contributing to the overall efficiency of our communications platforms. Working under close guidance, the intern will develop a foundational understanding of CMS practices and internal stakeholder coordination while providing valuable support to team operations.

Key Responsibilities

• Content Support: Assist with uploading and formatting partner-facing content across the Knowledge Center and Partner Web; support the team in ensuring formatting consistency following established guidelines.

• Translation Coordination: Coordinate content translation and localization requests with relevant market teams; track submission and publication timelines.

• Request Tracking: Manage the intake of content requests from global stakeholders via Jira. Maintain content mapping sheets, update ETAs, and ensure the timely delivery of routine content updates to prevent bottlenecks.

• Reporting Support: Contribute to routine data extractions from the KC plugin and assist the team in compiling usage reports.

• Process Documentation: Contribute to the maintenance of internal process documentation and observe how CMS guidelines are updated as workflows evolve.

• Quality Control: Review published content for formatting consistency, accuracy, and alignment with Glovo brand and tone of voice guidelines.