Specialist, Senior Account Manager

Understanding of retail landscape and category mix.

Acquire new clients with healthy commercials in their respective zones.

Function as the main contact person for the city-wide Client Accounts.

Development and maintenance of strong and trustworthy relationships with all  Accounts in the portfolio.  

Analysis and identification of upcoming needs and opportunities. 

Negotiate contracts and close agreements to maximize profits.

Responsible for MoM Growth of all assigned Accounts.

Clearly communicate the progress of Weekly/Monthly/Quarterly initiatives to internal and external stakeholders.

Prepare reports on Commercial Metrics, Operational Metrics, Product Mix, Marketing Campaigns etc.

Forecast and track key account Metrics (e.g. monthly & quarterly sales results and annual forecasts).

Responsible for designing exclusive marketing campaigns, partnerships & co branding activities.

Support cross functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes & tools.

Additional tasks/projects as they arise.