Lead, Telesales

We are seeking a motivated and results-driven Lead, Telesales (Bangladesh) to support and grow our telesales operations in the market. Reporting directly to the Regional Telesales Lead, this role will oversee telesales activities in Bangladesh, managing a local team of telesales agents to drive new vendor acquisition, activation, and upselling initiatives. The role will also collaborate with cross-functional teams across APAC to ensure alignment with regional standards, processes, and business goals.

Key Responsibilities:

• Own It - You own the regional sales strategy and the quarterly target-setting process, ensuring total alignment with our market growth objectives. You define clear performance expectations and incentive structures, taking full accountability for the roadmap that leads your team to victory.
• Dive Deep - You conduct comprehensive analysis on productivity, funnel velocity, and conversion trends. By identifying the root causes of underperformance, you provide senior leadership with the actionable insights and data-driven solutions needed to steer the business forward.
• Deliver Value Fast - You drive execution efficiency to ensure newly signed partners are onboarded and activated within strict SLAs. You act as a catalyst for change, owning the rapid implementation of new tools and process updates to keep your team operating at peak speed.
• Bring Good Vibes - You cultivate a high-energy, resilient culture where your team remains focused and motivated. Through structured huddles, you align the team on daily goals, proactively remove operational blockers, and manage partner escalations with professional poise.
• Raise the Bar - You set and enforce rigorous performance standards. Through disciplined 1-on-1 coaching and continuous skill development, you elevate the overall execution bar and transform individual specialists into a high-performing collective.
• Stay Humble - You lead from the front, spending time "in the trenches" to coach your team through real-world sales challenges. You actively solicit feedback on process pain points and tool efficiency, using team insights to drive continuous operational improvement.