Salesforce Technical Customer Service Specialist with AI Focus

We are seeking an experienced person with a strong background in optimising efficiency, reducing costs, and increasing sales across various industries within the area of service excellence. The ideal candidate has a strong focus on driving AI initiatives within service and is eager to continue developing this area.

Responsibilities:

• Implement strategies at our clients to maximize efficiency, cost savings and drive sales within service.
• Develop and lead AI-driven projects within service to improve customer and employee experience, and increase sales.
• Manage and drive both large transformations and smaller projects within business processes and technological implementations.