Technical Media Intern (on-site)

System Feature Development & Enhancement 

• To develop, enhance, and maintain UI features for internal service tools (e.g., dashboards, troubleshooting interfaces, configuration utilities).
• Ensure UI/UX designs comply with the latest functional and usability requirements.
• Assist in conducting user feedback sessions, usability testing, and design iterations.
• To integrate necessary updates into existing systems.
• Document App. changes, version updates, and workflows.
• Assist with firmware/software updates and system performance checks.
• Support service ticket management.
• Update and maintain service databases and technical documentation.
• Provide feedback from service cases to improve product quality and documentation.
• Contribute to improving service tools, templates, dashboards, and workflows.