Senior Operations Manager - Barmer&AOK IDP (REF4651E)
Full-time
Mid-Senior Level
Job Overview
- Responsible for people, operations, budgets, project delivery and strategy.
- Plan and supervise the operating of the given type of services, while maintaining respective service levels, deadlines, and budgetary limitations.
- Coordinate the service delivery activities, monitor the work progress, and handle emerging problems and conflicts.
- Work in close collaboration with lead service management involved and other connected units, on developing and optimizing processes on priorities.
- Participate in projects, development of new services or on demands.
- Ensure, that changes are implemented, and incidents and problems are handled within the undertaken deadlines and at the contracted service levels.