Application Operation and Maintenance Specialist (REF5123I)

Job Description

• Provide high-level (2nd and 3rd level) support and maintenance for a Mainframe-based application, ensuring maximum uptime and performance.
• Conduct troubleshooting and root cause analysis, implementing solutions to ensure system reliability and availability.
• Manage incidents, change requests, and maintain system performance and stability in collaboration with the maintenance team.
• Perform regular checks and preventive maintenance tasks.
• Collaborate closely with the development team to implement long-term solutions and improvements.