SDM Specialist Healthcare (Clinics) - German speaking (REF5329B)

In your new job as SDM Specialist you are part of the Healthcare Team and responsible for the active support of our Service management team. 

Tasks include:

• Providing support to SDMs for our DTHS customers in various administrative tasks, from the ordering process to invoice preparation
• Ensuring activities are billed, checking orders and approving invoices by contacting the Billing Team and Application Management colleagues
• Confirming the number of User licenses with the customer
• End-of-month invoice review
• Proactively follow up with developers to confirm completion of tasks and trigger billing
• Preparation activities for regular customer meetings
• Ownership of shared group mailbox from the HCM Team