Technical Support Engineer (Level 2)
Full-time Not ApplicableJob Overview
We are looking for a Junior Technical Support Engineer who will be responsible for ensuring the best service satisfaction to our customers.
We expect the Junior Technical Support Specialist to:
- Work in 5-day schedule (with duties on-call for nights and weekends),
- Monitor financial systems using proprietary monitoring systems,
- Register and resolve service requests, incidents, and problems,
- Assist to DevOps engineers, developers, and QA engineers,
- Communicate with client and partner company representatives,
- Exchange knowledge with colleagues.