Technical Support Engineer (Level 2)
Full-time Mid-Senior LevelJob Overview
We are looking for a Technical Support Engineer who will be responsible to ensure the best service satisfaction to our customers.
We expect the Technical Support Specialist to:
- Work in 5-day schedule (with duties on-call for nights and weekends),
- Monitor financial systems using proprietary monitoring systems,
- Register and resolve service requests, incidents and problems,
- Assist to DevOps engineers, developers and QA engineers,
- Communicate with client and partner company representatives,
- Exchange knowledge with fellow colleagues.