Senior Competitive Product Analyst

About DevSavant

At DevSavant, we are a trusted technology partner specializing in Software Development, Data Engineering, AI/Machine Learning, Cloud Solutions, Automation Testing, and UI/UX Design. We deliver innovative, high-quality solutions with a focus on excellence and results. Our people are at the heart of everything we do, fostering a culture of growth and well-being. Join us and thrive in a supportive, success-driven environment.

About the role

We are seeking a Competitive Product Analyst with deep, hands-on experience in practice management software used by accounting and tax firms. This role is ideal for a highly detail-oriented professional who has operated inside platforms like Karbon and Canopy as a power user, administrator, or implementer, and can clearly articulate how these systems function in real-world firm environments.

This is not an accounting execution role. Instead, the focus is on in-depth product evaluation, competitive analysis, and documentation. The analyst will independently drive structured comparisons between platforms, producing clear, evidence-based insights that directly inform product strategy, roadmap decisions, and go-to-market positioning.

Key Responsibilities

• Conduct detailed, structured competitive analyses comparing Qount with leading practice management platforms, primarily Karbon and Canopy.

• Analyze competitor capabilities at a feature-by-feature level, including workflows, engagement letters, time and billing, reporting, analytics, communications, and related modules.

• Perform hands-on testing within competitor platforms, covering configuration, settings, permissions, and end-to-end workflows.

• Document findings through clear written explanations, screenshots, comparison matrices, and short walkthrough videos.

• Identify feature gaps, strengths, weaknesses, and key differentiators across platforms.

• Build and maintain a structured comparison framework with supporting evidence, notes, and open questions.

• Clearly document unresolved questions and propose next steps or follow-up testing.

• Produce concise summaries highlighting gaps, opportunities, and recommended product improvements.

• Continuously expand and maintain competitive analysis as new platforms or modules are added to the comparison set.

• Provide regular weekly updates on progress, insights, risks, and open items.

Required Experience and Skills

• Hands-on experience using Karbon and/or Canopy, or similar practice management platforms, ideally as a heavy user, administrator, or implementer.

• Background in firm operations, practice management, system administration, implementation, or workflow ownership within an accounting or tax firm.

• Strong technical aptitude and comfort navigating system settings, configurations, permissions, and integrations.

• Exceptional attention to detail with the ability to produce clear, structured, and actionable documentation.

• Self-starter capable of independently defining an evaluation plan and executing against it with minimal oversight.

• Strong written and verbal English communication skills, with the ability to clearly explain complex workflows.

Nice to Have

• Experience participating in a practice management platform implementation or migration.

• Exposure to multiple practice management tools beyond Karbon and Canopy.

• Experience creating internal documentation, training materials, or enablement content.

• CPA or EA designation (plus, not required).