Sales Admin
Full TimeJob Overview
Job Description
Due to growing demand, we’re looking for a dedicated Sales Admin to transform warm LinkedIn connections into valuable initial meetings with prospective clients. We are a collaborative team and offer ongoing coaching, and you’ll be part of a fun, inclusive culture with regular team hack-days.
Job Description
Due to growing demand, we’re looking for a dedicated Sales Admin to transform warm LinkedIn connections into valuable initial meetings with prospective clients. We are a collaborative team and offer ongoing coaching, and you’ll be part of a fun, inclusive culture with regular team hack-days.
Duties and Responsibilities
- 20 % Qualify & Research Review each warm lead in LinkedIn Navigator / CRM, check company size, industry fit, tech stack and key pain points (public news, website, Crunchbase, etc.).
- 60 % Outbound Calling & Messaging Phone, voice-note or InMail prospects, introduce the client, reference mutual MD connection, and secure a 30-min discovery call for the MD (or sales lead).
- 10% CRM Management Book meetings, enter call notes, set follow-ups, keep pipeline data clean and up to date.
- 10 % Continuous Improvement A/B-test talk-tracks, share insights with marketing, suggest content pieces that would help conversion.
Required Experience/Skills
- 1-3 years in appointment setting, SDR/BDR, telemarketing or similar role- ideally in IT, SaaS or professional services.
- Comfortable making 70 quality calls per day (of which expected to have conversations with 10 people) and navigating gatekeepers with empathy. These are not cold call. They are Warm Calls
- Proven record of booking meetings that convert (please bring metrics).
Technical Requirements
- Working knowledge of CRM (HubSpot, Pipedrive, Salesforce or similar) and LinkedIn Sales Navigator.
Nice-to-haves
- Exposure to managed IT services or cybersecurity.
- Experience working with Australian SMEs (10-100 seat range).
Soft Skills
- Strong English Communication skills.
- Strong business acumen: you can quickly grasp a prospect’s business model and likely technology pain points.
- Clear, confident phone manner and written communication that feels human, not scripted.
- Self-starter who thrives in a small, results-oriented team.