Administration Manager
Full TimeJob Overview
We are looking for a highly organised and proactive Sales Administrator to support our day-to-day business operations. This is a key role within the team, working closely with the CEO and contributing to both administrative and sales functions. You will play a central role in keeping processes running smoothly, supporting internal teams, and ensuring a high level of service for our clients.
We are looking for a highly organised and proactive Sales Administrator to support our day-to-day business operations. This is a key role within the team, working closely with the CEO and contributing to both administrative and sales functions. You will play a central role in keeping processes running smoothly, supporting internal teams, and ensuring a high level of service for our clients.
Duties and Responsibilities
- Assist with preparing and managing client quotes
- Support sales processes and documentation
- Maintain accurate records and CRM updates
- Source and purchase IT equipment and services
- Liaise with suppliers and manage orders
- Track procurement timelines and ensure timely delivery
- Conduct customer follow-ups to ensure satisfaction and progress
- Coordinate internal team activities and keep tasks on track
- Support scheduling and team organisation
- Generate reports for management as required
- Maintain organised documentation and records
- Provide broad administrative support across the business
- Help maintain a positive and organised work environment
Sales & Administrative Support
Procurement & Operations
Customer & Team Coordination
Reporting & Documentation
General Administration
Required Experience/Skills
- Previous experience working with a Managed Service Provider (MSP) or IT environment
- Proven experience in an administrative or sales support role
- Essential: Experience with ConnectWise
- Strong verbal and written communication skills
- High attention to detail
- Ability to manage multiple tasks and work under pressure
- Strong organizational and time management skills
- Proactive and team-oriented mindset
Experience
Systems & Tools
Soft Skills