Administrative Assistant (Migration Support)
Full TimeJob Overview
Dijital Team is hiring for a well‑established Australian immigration consultancy that delivers comprehensive support across skilled, employer‑sponsored, business, partner, and family visa programs. The organization specializes in guiding individuals and families through eligibility assessments, documentation preparation, application lodgments, and case management with a strong commitment to accuracy, compliance, and personalized service. This administration‑focused role supports registered migration agents by managing client communication, coordinating documentation, and ensuring smooth, compliant workflow across daily operations. It is ideal for someone who enjoys structure, precision, and providing reliable support within a professional, client‑centric environment.
Dijital Team is hiring for a well‑established Australian immigration consultancy that delivers comprehensive support across skilled, employer‑sponsored, business, partner, and family visa programs. The organization specializes in guiding individuals and families through eligibility assessments, documentation preparation, application lodgments, and case management with a strong commitment to accuracy, compliance, and personalized service. This administration‑focused role supports registered migration agents by managing client communication, coordinating documentation, and ensuring smooth, compliant workflow across daily operations. It is ideal for someone who enjoys structure, precision, and providing reliable support within a professional, client‑centric environment.
Duties and Responsibilities
- Administrative & Documentation Support
- Act as a dedicated file assistant to the Team Lead for the purpose of preparing/lodging migration applications
- Gather client documentation based on defined lists of requirements
- Access and manage documents across online drives, portals, Microsoft Teams, and physical files where required
- Review, rename, format, and edit documents to meet business, compliance, and government portal standards
- Prepare clear summaries of all evidence provided by clients for internal use and submission purposes
- Mark documentation for Team Lead review, identifying what is complete, what requires amendment, and what is outstanding
- Document Review & Quality Control
- Review client‑provided statements and supporting documents against business requirements Identify inconsistencies across timelines, statements, and evidence, and clearly mark these in Microsoft Word for review
- Think laterally where partial or conflicting documentation is provided by multiple parties
- Ensure amendments are returned by clients before progressing documentation to the next stage
- Communication & Coordination
- Draft/Prepare initial emails to request documentation from clients for the internal Team Lead’s Review.
- Communicate directly with clients to obtain required documents on approval by Team Lead
- Provide daily task notes and updates to the Team Lead via Microsoft Planner, chat, or internal systems.
Required Experience/Skills
- Essential - Previous experience in an administrative, migration agent, or coordination role - Australian Visa Applications prior knowledge or Global migration experience: UK, US and Canada No migration experience but legal knowledge on property law, conveyancing. Administration with a business degree, key concept: sending a list of documents, competency to read and interpret, audit naming conventions etc.
- Desirable - Experience in a migration, legal, or professional services environment - Exposure to case‑based work, applications, or client file management. Experience supporting senior professionals (e.g. migration agents, lawyers, consultants). Familiarity with document‑heavy or compliance‑focused workflows
Tools/Systems Essential:
- MS Office Suite: Word, Excel, PowerPoint advantageous
- MS Teams
- MS Planner
Tools/Systems Preferred/Nice to have:
- A law degree would be advantageous
- Immigration experience
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