Senior Instructional Designer

Responsibilities:

• Lead the design and development of high quality customized training and content to meet the specific needs of our clients.
• Design and develop courseware projects following established processes from management and leads to assure objectives, timelines, and budgets are met.
• Guide the development process by advocating for responsible, efficient, and effective content creation practices, while maintaining the highest standards in instructional design.
• Work collaboratively with project teams and customers through the content development lifecycle.
• Participate in extended and continuing education, research and competitive analysis to understand the learning and edtech market; maintain professional and technical knowledge by attending workshops, reviewing professional publications; establishing personal networks; participating in professional societies.
• Track billable time to support management efforts to report on resourcing needs for to maximize margin and time to market while maintaining appropriate flexibility.
• Uphold processes to perform regular quality and design reviews throughout the content development lifecycle.
• Follow best practices in adult learning theory and other learning design skills and methodologies for skills development and skills validation content creation
• Lead coaching sessions with colleagues and management to learn more about the “why, what, and how” of building effective, efficient skills development and skills validation content.
• Provide mentorship to instructional designers, guiding them in their design processes.
• Support and promote the company values through positive interactions with both internal and external stakeholders on a regular basis.
• Other strategic business initiatives or special cross-functional project involvement as required.

Skills/ Requirements:

• 5-10 years contributing complex learning development projects/programs
• Good command of the Articulate 360 suite
• Proficiency in using M365 Copilot for instructional design
• Working knowledge of SecondNature or similar AI Role Play creation platforms is a plus
• Working knowledge of Synthesia and Vyond is a plus
• Advanced-level understanding and practice of Instructional Design as a discipline; strong knowledge of adult learning theories and research, learning experiences, needs assessment, job/task analysis, and skill/competency frameworks.
• Working knowledge of technical terminology and ability to quickly become “conversationally competent” with a wide variety of cloud, data, AppDev, IT, and security terms.
• Desire to work – and ability to flourish – at an extremely fast pace.
• Proven ability to drive multiple workflows/projects forward within a matrixed, agile work environment.
• Willingness to help fellow team members understand how to employ new Instructional Design methodologies.
• Experience in the IT training and certification industry and understanding of technical content development, job/task analysis, and Instructional Design is required.