Senior Technical Engineer
Full Time
Job Overview
Dijital Team is excited to hire a Senior Technical Engineer for our reputed client based in Australia. This is an onsite role with an early morning shift starting at 4 am IST. (Morning transport provided)
The ideal candidate will have a passion for technology and expertise in Microsoft 365, Azure, and IT Security. You will act as a technical escalation point for the Service Desk and Onsite Engineers, managing client environments and implementing projects to optimise systems.
If you are dedicated, technically strong, and ready for a challenging role, we want to hear from you!
Dijital Team is excited to hire a Senior Technical Engineer for our reputed client based in Australia. This is an onsite role with an early morning shift starting at 4 am IST. (Morning transport provided)
The ideal candidate will have a passion for technology and expertise in Microsoft 365, Azure, and IT Security. You will act as a technical escalation point for the Service Desk and Onsite Engineers, managing client environments and implementing projects to optimise systems.
If you are dedicated, technically strong, and ready for a challenging role, we want to hear from you!
Responsibilities
- Leading end-to-end cloud migration projects, including scoping and developing statements of work, hands-on implementation, and post-go-live support
- You will be the lead engineer for a number of our clients, onboarding them and getting to know their environments intimately and owning their architecture.
- An escalation point for the Service Desk – Level 2 and Technical Onsite Engineers, mentoring their team members and providing them with advice and owning their escalations.
- Working on cloud migration projects, including developing statement of works, implementation and providing post go live support.
- Working with External Vendors to resolve all major incidents.
- Communicating technical information with non-technical stakeholders
- Creating, maintaining, and updating internal and customer documentation.
- Proactively looking for areas of improvement and making recommendations.
- Supporting cloud and hybrid infrastructure including Cloud Infrastructure, Servers, 3rd Party Applications, Hardware and much more.
Essential Requirements
- Strong administration-level technical abilities in Active Directory, Windows Operating Systems, Microsoft 365, and Azure
- Experience in Cloud Migrations in M365 (Email, SharePoint, Teams) and Azure
Preferred Requirements
- Fundamental Microsoft certifications including Modern Workplace (MS900) and Azure (AZ900)
- Administration-level Microsoft certifications including Modern Workplace (MS102) and Azure (AZ104)
- Knowledge of ConnectWise Manage and/or Automate
- ITIL / ITSM certifications
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