Cold Caller
Job Overview
1- Cold Calling & Lead Generation:
- Conduct high-volume cold calling to generate new leads, introduce the company’s products or services, and gauge interest.
- Follow up on leads from cold calls, online inquiries, and other channels, maintaining a consistent pipeline of potential customers.
- Identify and pursue additional sales opportunities through social media, online ads, and email outreach.
2- Sales Conversion:
- Guide interested leads from initial inquiry or cold call through to final purchase, addressing any questions or concerns.
- Document all interactions and outcomes from calls, maintaining a detailed record of lead progress and next steps.
3- Customer Relationship Management (CRM):
- Maintain an organised database of leads and customers, tracking interactions and follow-up actions.
- Build rapport with leads and customers, aiming to convert new leads into loyal clients by providing excellent customer service and product knowledge.
4- E-commerce & Online Sales Support:
- Support the online sales process by managing product listings, responding to online customer inquiries, and assisting with order fulfilment as needed.
Requirements
- Bachelor’s degree in Business, Marketing, or a related field is preferred, but not a must
- Proven experience in cold calling, telemarketing, or sales 1-3 years
- Strong verbal communication skills and confidence in engaging potential customers.
- Familiarity with CRM software and experience in managing customer data.
- Target-driven, with the ability to meet and exceed cold calling and sales KPIs.
- Positive attitude and adaptability to a fast-paced, changing work environment.
- High proficiency in spoken and written English.
Benefits
- Paid Time Off
- Work From Home
- Performance Bonus
- Ongoing professional development and training support
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